Terms of Service

Welcome to Zita Consulting. These Terms of Service (“Terms”) govern your use of our website (www.zitaconsulting.com) and services. By accessing or using our site and services, you agree to these Terms. If you do not agree, do not use our services.

1. Services Provided

Zita Consulting offers strategy and marketing services tailored for businesses. Our services include but are not limited to, marketing consultation and execution.

2. Client Responsibilities

To work with Zita Consulting, you agree to:

  • Provide accurate information required for our services.

  • Engage in timely communication and approvals to keep projects on schedule.

  • Respect payment terms as outlined in your proposal or invoice.

3. Payments & Refunds

  • Payments are due as specified in your invoice.

  • Deposits or full payments are required before work begins.

  • Refunds are not provided once work has commenced. If a project is terminated before completion, fees for work already completed are non-refundable.

4. Intellectual Property

  • Zita Consulting retains the right to showcase work in our portfolio unless otherwise agreed.

  • Upon full payment, the client receives ownership of final design assets, excluding fonts, stock imagery, or third-party elements requiring separate licensing.

  • Drafts, concepts, and unused work remain the property of Zita Consulting

5. Project Timelines & Revisions

  • Project timelines depend on client responsiveness and feedback.

  • Any additional revisions outside the agreed scope may be subject to extra fees.

6. No Guarantees

  • We strive to deliver high-quality work, but we cannot guarantee specific business results (e.g., sales, conversions, social media growth).

7. Limitation of Liability

  • Zita Consulting is not liable for indirect, incidental, or consequential damages resulting from our services or website.

  • Our maximum liability is limited to the fees paid for the specific service provided.

8. Termination

  • We reserve the right to terminate services if a client is unresponsive, abusive, or violates these Terms.

  • The client may terminate services, but fees for work completed remain non-refundable.

9. Confidentiality

Both parties agree to keep sensitive business information confidential. However, Zita Consulting may use general project details for marketing purposes unless a confidentiality agreement exists.

10. Changes to Terms

Zita Consulting may update these Terms at any time. Continued use of our services implies acceptance of the updated Terms.

11. Contact

For questions or concerns about these Terms, contact us at carmen@weareintense.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.